Property and Rental Management Services
About us
The Sol Sweet Sol team has been managing properties in Puerto Morelos since 2004. We have a friendly, approachable staff of managers, cleaners, and maintenance workers who are dedicated to making your vacation, or visit to your second home, stress free.
We provide a complete service from finding your perfect vacation rental, to 24-hour in-person meet and greet, to recommending day- trip itineraries, to resolving maintenance issues swiftly. Most of our clients have been with us for over 17 years and will be happy to provide a reference on our behalf. Sol Sweet is Owner managed and operated. All of our staff is from Puerto Morelos or have lived here more than 20 years. We hire local contractors for work outside our company.
Here are some of the services that Sol Sweet provides. Please contact us for a meeting and quote. Each property owners’ needs are different. Tambien hablamos Espaῆol!
Pay all bills on time
(water, light, Internet, Cable, gas, annual trust, property tax, beach tax etc.)
Pay workers
not staffed by Sol Sweet on the owners’ behalf ie. pool cleaner, gardener etc.
Property
Ensure installations in the home are functioning properlyand if needed, oversee repairs and general ongoing maintenance by qualified technicians (or the service people the owners specify).
Management
Managing your rentals and or generating rentals
Advertising your property
Keep all receipts for owner
Guests
- Before guest arrivals check suite/ house to ensure everything is in order, suite is clean and aired-out, looks inviting.
- Check that everything in the house is working: all lights, fans, hot water, air conditioning, tv, cable, Internet, keys, locks, windows etc..
- Meet and greet guests on arrival. Property Manager to ensure someone is available to provide keys at check-in 24 hrs / day.
- Ensure guests have all contact information in case of a maintenance issue or emergency
- Ensure guests know how everything in the home works (the stove needs to be light with a lighter etc.) AND that all guests are clear on the rules/ guidelines of the property.
- Collect security deposit to be refunded at check-out after a walk through providing no damages are found.
- Follow up next day with guests to answer questions
- Over see housekeeping service
Our Strengths
Dream Team
Sol Sweet clients are wonderful to work with and allow us to share their homes as vacation rentals. They want their guests to be comfortable and allow us to provide most guest requests
Background experience
Our team knows how to resolve issues efficiently. Gabino, our Head of Maintenance has worked with the company since 2004. He is an electrician and plumber.
Concierge services available by request
Want to arrive to your rental property with cold beer in the fridge? Just ask. Need an airport transfer or laundry service? We have you covered.
Clean well-maintained properties
Our cleaners are the best around. Flor, our Head of Housekeeping has been with Sol Sweet since 2004. She trains and checks all of our additional cleaners during the high season.
